Refund policy

No refunds

Every drawing from The Drawing Robot is drawn when purchased and commissions are custom drawings. Because of this, we do not offer refunds.

Drawings damaged in shipping

If your drawing is damaged during shipment, we will send you another copy of the drawing at no cost to you.

To request a replacement, email orders@thedrawingrobot.com with your order number and photos of the damage. Photo proof of the damage is required.

Questions

If you have any questions about your order, email orders@thedrawingrobot.com. We will do everything we can to make sure you are happy with your drawing.